Best Help Scout Alternatives and Competitors (2026)

ok everything is fine and thanks for the reply, I will write to you today! On Appsumo we grow together and we cannot just hope that those we finance do not fail. This is why we deserve to have moved from a basic profile to an enterprise and not pay for the features of an enterprise profile and get a Basic profile for life. 100% of the time, Basic, means that we do not receive the best upgrades

I would also like to see at least the top tier 7 "officially" mapped to a plan like "Enterprise". Purchasing 7 times more codes than a 1-code buyer but only having assured the future plan updates of "Basic" is concerning. If there's no compromise in giving us the "Enterprise" mapping now, it's hard to be confident that we'll get any of the top future updates that will be tied to the highest plans.

Sorry I still do not understand. Regards