Verified purchaser
Great support follow through...
First I set up a trial account to take a look using one email address. Then I purchased using another email address, which managed to gum up the works.
In short Jerry stuck with it, got back to me several times in email, offered a couple different options, and ultimately straightened everything out. Even sent me a "I'm still working at it" update email. Impressive.
Jerry_Blazly
Apr 15, 2026Really appreciate you sharing this and glad we were able to get everything sorted in the end.
That kind of situation can definitely get messy with multiple accounts, but happy we could work through it together and find a solution that worked for you.
Also appreciate you calling out the updates we try to make sure no one feels left in the dark while we’re fixing things.