Feb 26, 2026
Okay product but very slow support
Works as advertised and is very user-friendly. However, the agency access isn't automatically extended to the team, which caused a hiccup in our deployment. I emailed support on Feb 25 but still haven't received a response. I'm not sure a 72-hour response SLA works in this case, especially for an issue like ours. Rating 3 tacos for now—I'll gladly give the other 2 tacos once my concern has been resolved.
Update: As of Feb 27, still no response from support, took away 1 taco.
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