I really want to like the application, it has a lot of promise but I’m having some issues. I pointed it to my documentation site, and then had to manually add pages. For some reason we can’t feed it a site map or a list of pages, it’s very manual and tedious. So instead of adding all 73 pages to train, I added my top 10 pages. All 10 failed to get the data on the site.

Next major issue is that they don’t support DKIM for their email. We have to connect it to our email with SNMP. I asked about the DKIM and I was pointed to a feature request page where DKIM has been open for two years. You would think that if your support tickets are going to spam because of DKIM, it would be a priority fix to make sure customers of their customers are not struggling with spam issues.

I like the product and I hope they really fix the issues. Also one more annoying thing, I went back and forth with support about the DKIM and they closed my ticket each time, every time I responded I got a new ticket email instead of continuing my ticket issue.