Verified purchaser
Mixed feelings
I have bought 5500 pages worth of ClickRank credits. I am semi-happy with the product. The main issue I have been having are twofold:
1) For the past month or so, I have been trying to crawl my website (5500 pages) but whenever the crawl is complete, no optimizations/errors are shown. Earlier when I had only 500 pages and I crawled the website, I was shown 700 errors (for 500 pages). This brings me to the other major issue
2) Their customer support while fast is not very detailed. Their English is weak (I understand not everyone's first language is English but they could use AI or something to write their sentences if its such a big problem). The customer support just does NOT understand my above problem and keeps suggesting things which doesn't fix my aforementioned issue.
Actually there is another issue as well that I noticed today. I use Yoast on my Wordpress website and noticed that for many posts the canonical tags are gone. I am not sure if this happened because of ClickRank. I asked the support but again they were not very detailed so I am using this review to find out if ClickRank can cause any canonical tag issue. This is causing me a lot of stress and I would appreciate some help. I have already asked Yoast's customer support as well and I am awaiting their response.
The good:
The dashboard is nice and when the optimizations are applied then everything seems to be working fine. Its just sad that I have been unable to apply the optimizations since no errors are being detected/recrawl issues.
I will obviously change this 3 taco score to 5 if they resolve my said issues.
Edit: For the past 2 hours, I am chatting with Saood whose English and communication is super weak. He does not understand what I am explaining to him. I have done 2 recrawls. The recrawls do not complete (5500 pages) and then they show 0 errors. Earlier when I had 500 pages, the crawls would work and 700 issues would be shown. He keeps saying that your website has 0 issues which makes absolutely no sense. I might have to ask for a REFUND if this issue isnt resolved.
Clickrank.ai
Feb 26, 2026Hello there,
I'm genuinely sorry to hear about the significant challenges you've been facing with ClickRank, especially regarding your 5500-page website crawl and the stress it's causing. Your experience is definitely not what we aim for, and I appreciate you bringing these detailed concerns to our attention.
It sounds incredibly frustrating to go from seeing clear errors on your smaller site to getting no actionable data on your larger one, despite having a substantial amount of credits. This is a critical issue that we need to get to the bottom of immediately.
I also want to sincerely apologize for your experience with our customer support, particularly the communication difficulties you've encountered with Saood and others. We understand the importance of clear and effective communication, and it's clear we fell short here. We are always working on improving our support team's training and tools to ensure everyone gets the detailed and helpful assistance they deserve.
Regarding the canonical tags issue you've noticed with Yoast, I want to clarify that ClickRank's crawling and optimization suggestions typically do not directly interfere with or remove canonical tags on your website. However, given your concern and the stress it's causing, we absolutely want to investigate this thoroughly to rule out any potential indirect interactions or misunderstandings. It's crucial for us to understand the full picture here.
To properly address these complex issues – the critical crawling problem, your specific support interactions, and the canonical tags – we need to dive much deeper than what a review response can provide. Could you please reach out to our support team again? If you could mention that you are the customer who posted this detailed review, it will help us escalate your case to a senior team member who can focus solely on your situation. We are determined to ensure you get a dedicated and clear resolution.
We are continuously evolving and committed to making ClickRank a reliable and effective tool for all our users. Your feedback is invaluable in helping us identify areas where we need to improve, and we are determined to turn your experience around.
Thank you for choosing ClickRank.ai, and for giving us the opportunity to make things right.
Best,
ClickRank Team!