Ethos Reviews

I saw some people had the same issue as me where the codes didn’t work initially. However, as soon as I emailed Brian, he responded very quickly. After checking my account, he fixed everything almost immediately. Very honest company with excellent customer service. I’m about to properly try it out now and will come back to leave another review once I’ve tested it further.

At first, I thought I enjoyed the platform because it was simple to use, and I naturally hoped it would be updated. After the facts and analysis were presented, though, this quickly changed.

There are ambiguous labels and inconsistent UI/UX. The dashboard is slow and can take up to two minutes to save, even when you are making the smallest changes.

There is an enormous amount of work to be done. I will create an exhaustive list as soon as I receive a proactive response.

But most importantly, there isn't. You have a 50/50 chance of getting a response when you reach out, and you have an additional 50/50 chance of getting a response after that. This is an illustration of inadequate communication. I've been attempting to get a proactive response since December 19.

I genuinely hope this is fixed because I use the application for a few clients.

The website underwent a refresh last year, and while some significant updates were anticipated, this was regrettably not the case.

I hope Appsumo can reach out to Brian/ team Ethis in hopes for a proactive response.

Founders need to know that their clients depend on their software…

This looks really incredible and would be so useful to me but I cannot even use it. I purchased 4 codes yesterday and not one of them works. I reached out in every way I could to support and sales and have heard nothing back. I will give them until end of day and then I will refund. What a shame!

UPDATE: They got me all straightened out. I wish support was much quicker to respond. When we purchase software a lot of us have a pretty immediate need to access the product. With that said I’m in now and it’s looking pretty incredible. I knew it would be super useful to me 🤩

Bought four codes yesterday, but none of them are working. Support has not responded on either chat or email.

Updated: Still no response from Ethos customer service after two days after several attempts and also reaching out to AppSumo for support. This products look good initially, but customer support is completely lacking. Not what I expected.

Update 2: Well, yet another day without any response from Ethos support. AppSumo at least aswers but can't do anything else that also try and chase Ethos. Very disappointing.

Update 3: Lowering to 1 star. Still no response at all from support. Bought 4 codes and they are not working. Very poor customer service.

This is not a lifetime deal. You need to pay again after buying this deal. Misleading and scammie.