Hello, Can your system separate bots so that only actual users are counted, and do these not count towards monthly active users? I manage a site with around 100,000 events (visits) per month from the Apple bot. Thanks, Mirco
Founder Team
Eray_Grain
Feb 26, 2026
A: Hey Mirco!
Short answer: Yes, we filter bots so they are not counted towards your MAU limits.
We have several layers of bot filtering. First of all Grain requires JS execution to log data, which automatically eliminates most bots. Our script detects and labels other bots before data is sent to our backend. Backend compares IP addresses, parameters, and User-Agent headers against known bots...
Why is the cold retention period so bad for the plans? Your builder plan comes with 24 months of cold retention and I would expect that for any plan you offer here. Anything else is pretty much useless.
Founder Team
Eray_Grain
Feb 20, 2026
A: Hey there! Grain's pricing is based on MAUs (monthly active users) with unlimited events. Most other solutions will limit events per month or uses "event count" as their billing metric.
Our event per user average is 40 (monthly). Which means an average visitor will send about 40 events to Grain in a month.
So even for 50K MAU limit on Tier 1, a site using limits will log about 2M events every...
I can't tell you how to structure your revenue. I only know as software developer a lot of users don't actually use software they buy in a sale. As user I want anything as cheap as possible. For my reports I want at least a year of data.
Would be an interesting feature to see S3 storage for "BYOS" for people who want perpetual data buckets (not for Kai to review, but to have their own access to it).
A: Hey! Thank you for reaching out. At the moment BYOK does not support OpenRouter. However we recently added Straico.com support based on the demand. You can use Gemini, OpenAI, and Straico API keys to use Kai without limits.
I have created a feature request for your question. If you'd like to see an OpenRouter support make sure to upvote https://feedback.grainql.com/posts/58
Q: Compatibility with website builders ?
Is Grain compatible with Systeme.io funnels and Grigora.co websites ?
Share Grain
Q: Bots exclusion
Hello,
Can your system separate bots so that only actual users are counted, and do these not count towards monthly active users? I manage a site with around 100,000 events (visits) per month from the Apple bot.
Thanks, Mirco
Eray_Grain
Feb 26, 2026A: Hey Mirco!
Short answer: Yes, we filter bots so they are not counted towards your MAU limits.
We have several layers of bot filtering. First of all Grain requires JS execution to log data, which automatically eliminates most bots. Our script detects and labels other bots before data is sent to our backend. Backend compares IP addresses, parameters, and User-Agent headers against known bots...
Share Grain
Hi Eray, great thank you!
Q: Monthly active users
Hi
Is "Monthly active users", unique users, monthly sessions or monthly pageviews?
Eray_Grain
Feb 24, 2026A: Hey, "Monthly Active Users" are the unique monthly visitors your sites get (aka. unique users).
Cheers!
Share Grain
Q: Cold retention
Why is the cold retention period so bad for the plans? Your builder plan comes with 24 months of cold retention and I would expect that for any plan you offer here. Anything else is pretty much useless.
Eray_Grain
Feb 20, 2026A: Hey there! Grain's pricing is based on MAUs (monthly active users) with unlimited events. Most other solutions will limit events per month or uses "event count" as their billing metric.
Our event per user average is 40 (monthly). Which means an average visitor will send about 40 events to Grain in a month.
So even for 50K MAU limit on Tier 1, a site using limits will log about 2M events every...
Share Grain
I can't tell you how to structure your revenue. I only know as software developer a lot of users don't actually use software they buy in a sale. As user I want anything as cheap as possible. For my reports I want at least a year of data.
Verified purchaser
Would be an interesting feature to see S3 storage for "BYOS" for people who want perpetual data buckets (not for Kai to review, but to have their own access to it).
Q: Openrouter
IS IT possible to use use openrouter.ai for byok?
Eray_Grain
Feb 16, 2026A: Hey! Thank you for reaching out. At the moment BYOK does not support OpenRouter. However we recently added Straico.com support based on the demand. You can use Gemini, OpenAI, and Straico API keys to use Kai without limits.
I have created a feature request for your question. If you'd like to see an OpenRouter support make sure to upvote https://feedback.grainql.com/posts/58
Cheers!
Share Grain