gramirQ: Bots exclusion
Hello,
Can your system separate bots so that only actual users are counted, and do these not count towards monthly active users? I manage a site with around 100,000 events (visits) per month from the Apple bot.
Thanks, Mirco
Eray_Grain
Feb 26, 2026A: Hey Mirco!
Short answer: Yes, we filter bots so they are not counted towards your MAU limits.
We have several layers of bot filtering. First of all Grain requires JS execution to log data, which automatically eliminates most bots. Our script detects and labels other bots before data is sent to our backend. Backend compares IP addresses, parameters, and User-Agent headers against known bots (including Google, Apple Bot, AI Crawlers, and such).
When computing billing metrics and limits, we also analyze visitor events for anomalies and automated requests sent on your behalf by 3rd parties.
Cheers!