UbaydQ: Using iCloud account on Web App
Hello,
I can’t seem to use my iCloud email linked account on a Windows/Microsoft Edge app, and only allowing Google email linked account or Demo; could you advise on this and or if there will be an update so it can be done in the future please?
Thanks.
Hai_Journal-it
Apr 15, 2026A: Hi,
The web version only supports Google Sign-in at the moment, but more options are coming with the upcoming v10.4 update (still, iCloud account won't work on the web, so you must use another log in method).
Verified purchaser
Is it a possibility then in the future to use iCloud account on the web, if not with new v10.4 update now, or it just won’t happen from your knowledge now? Also could I change email on the account but keep premium?
Verified purchaser
I tried but couldn't make iCloud works on the web.
Yes, you can change it from the dashboard or just contact me.
Verified purchaser
I contacted you on 10th April 2026, even AppSumo on my behalf, but still no response, hence coming on here, please advise.
Verified purchaser
That's weird. I always respond to customer support request. What's your email?
Verified purchaser
Apply won’t allow to put email here, but the subject title of the email is “Welcome to Journal it!…”, as it was my reply on 10/04/2026 from my yahoo account to your welcome email with the query.
Verified purchaser
I did reply to that email and got your new reply too. Please check it in your spam folder.
Yes, it's [email protected]
Verified purchaser
Yes, just check spam folder and your reply email on 16/04/2026 and today (17/04/2026) was there, so thanks and will try follow the steps.
Thanks Again!