Magic Questions

Showing 1 - 5 of 66 questions
bhagsybhagsy
bhagsyPLUS
Jun 30, 2026
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Q: can you change my email ?

I opened a test account
but when redeemed appsumo deal I had not logged out
so it put my ltd on the test account email

but I wanted to use a different email for the ltd

can you change my email ? as there is no facility in the app ?

thanks

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Sumoling123456Sumoling123456
Sumoling123456PLUS
Jun 29, 2026
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Q: Will you add jewelry specific templates?

Founder Team
Arthur_Magic

Arthur_Magic

Jun 29, 2026

A: Hey there.

Probably in the next few weeks, we will add specific jewelry templates, covering rings, necklaces and bracelets categories.
Stay tuned!

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Sumoling123456Sumoling123456
Sumoling123456PLUS
Jun 28, 2026
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Q: European ethnicity in Female gender selection, returns Asian women - Will you fix it please?

Founder Team
Ilya_Magic

Ilya_Magic

Jun 29, 2026

A: It's better to address this kind of messages directly to our support at [email protected]

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Sumoling123456Sumoling123456
Sumoling123456PLUS
Jun 28, 2026
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Q: When will you add the renewal date on the dashboard?

Founder Team
Ilya_Magic

Ilya_Magic

Jun 29, 2026

A: It's better to address this kind of messages directly to our support at [email protected]

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Sumoling123456Sumoling123456
Sumoling123456PLUS
Jun 28, 2026
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Q: Many generations are wrong - Why I am charged?!

For example, I give a jewelry and it returns a shoe in Sand dune template -- How to refund failed generations?

Founder Team
Ilya_Magic

Ilya_Magic

Jun 29, 2026

A: It's better to address this kind of messages directly to our support at [email protected]

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