I've arrived at the same conclusion an earlier reviewer did; RTILA is totally unusable due to application issues.

I've been waiting for five weeks to get a response from RTILA to my support ticket from January.

I opened another RTILA support ticket for a totally different issue three days ago. No response on that either.

In both cases, I've clearly pointed out an issue with their software and provided screen shots.

I also went over to their Skool Community thinking I could find the RTILA Team there. No dice. That was made read only. I wonder why.... LOL

Since I trusted both RTILA and AppSumo, I maxed out at six codes back in May 2025. I've come to understand that was an expensive mistake.

This is why I cancelled my Plus membership and will be very hesitant to buy anymore AppSumo deals in the future. Unfortunately, several of the AppSumo deals I purchased have been changed by the sellers significantly long after the deal closes, they ghosted buyers on support, or they completely shut down. I bought these for "future use" and got literally no use out of them.

The only way I can see AppSumo fixing this long term is to do chargebacks against these sellers and refund the buyers 100%.

For those wondering, AppSumo can force the Founders to sign a personal guarantee so that if the company closes up and runs away with the buyers' cash, they can sue the sellers personally to reimburse the buyers.

If that means the deals are only one year deals, I'm totally fine with that. It is a win for the buyers; they get to try the service out at a significant discount. It is a win for the sellers; they get new paying customers. It is a win for AppSumo; they get revenue.

The way it is currently, the sellers and AppSumo both get the "gold mine" and the buyers get the "shaft." This needs to change.