ejimenez

Verified purchaser

Deals bought: 159Member since: May 2020
5 stars
5 stars
Apr 15, 2026

A must have - GREAT support

We were looking for a tool to better organise our internal processes as we grow, standardise them and monitor their usage and compliance. NextStep is simply perfect at doing this, and exactly what we needed.

We'll leverage the REST API to integrate some processes from our CRM, and we'll also be using the webhooks functionality to let other tools know certain processes have finished and passing them the relevant information.

Support is probably the best i've experienced on an AppSumo deal. We do use Microsoft365, so i requested to have the option to login using Microsoft credentials, and it was done overnight, literally! Ryan then helped us on some minor things related to that login until it was perfect, but i have to say this usually takes months for other tools (or it's never delivered...).

An absolute gem here in AppSumo for any company, big or small, looking to better organise daily processes and tasks.

Founder Team
Ryan_Walker

Ryan_Walker

Apr 15, 2026

Thanks Edgar for the great review! Glad we could get M365 sorted as well

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