SheetXAI Questions

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CreativeBaker87CreativeBaker87
CreativeBaker87PLUS
Dec 28, 2025
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Q: Could you please provide some detailed information about functionality?

I am looking at the the LTD TIERS and actually only need 1 license. However, I see some higher Tiers have additional features. Could you please provide a detailed explanation of the following features and functionalities?

Bulk generation in cells (SAI)
Bulk scraping in cells (SAI)
Bulk image analysis (SAI)
Bulk image upscaling (SAI)
Convert documents to sheets (SAI)
100+ LLMs for media creation (SAI)
Access to Excel AI Agent (Add On)

Thank you in advance for your assistance.

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cachimcachim
cachim
Dec 27, 2025
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Q: Clarification on Excel AI Agent Addon Refund Policy

I have a concern about the Excel AI Agent addon's Non-refundable policy.

If a customer cancels and receives a refund for the base product, will they lose access to the Excel AI Agent addon?

Scenario 1: They retain access Excel AI Agent after refund - this is reasonable.

Scenario 2: They lose access without refund while the base product is refunded - this seems unfair.

I understand "One-time...

Founder Team
David_SheetXAI

David_SheetXAI

Dec 27, 2025

A: They do not lose access to the excel ai agent.

They get the equivalent of tier 1 - excel ai agent.

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iXzenoSiXzenoS
iXzenoSPLUS
Dec 24, 2025
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Q: Where is the SheetXAI Excel add-in login credentials being stored?

When I open the SheetXAI add-in in Excel, and it opens the panel on the right to create an account (or login), when I place the cursor in the Email field a dropdown would appear showing the email address used previously.

I don't want this information stored and would like to remove/delete the email address, but I don't know where its stored. When I hover over the email there is a tooltip saying...

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ajedolabomiajedolabomi
ajedolabomiPLUS
Dec 24, 2025
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Q: How to fix error

The tools has not been working at my side.

Always getting:
Error from API provider - Error code: 429

Exact error details: {
"error": {
"message": "You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.",
"type": "insufficient_quota",
...

Founder Team
David_SheetXAI

David_SheetXAI

Dec 24, 2025

A: Hey ajedolabomi 👋!

That error you're seeing is coming from OpenAI's side - it means your API key either doesn't have enough credits loaded on it, or OpenAI put rate limits on it (which they do for brand new API keys).

Just to clarify on the plans - all SheetXAI tiers include BYOK (Bring Your Own Key) functionality, which means you need to connect your own API key from providers like OpenAI,...

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info2188info2188
info2188
Dec 23, 2025
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Q: Do you have any plans

Do you have any plans to include LibreOffice Calc spreadsheet, it more private than Google and MS,=. I would be interested in this if you are going to include it.

Founder Team
David_SheetXAI

David_SheetXAI

Dec 23, 2025

A: Hey info2188 👋!

Not at the moment, but possibly in the future - I can't make any promises right now though. LibreOffice Calc integration isn't on our immediate roadmap, but I totally get the privacy angle you're coming from.

Right now we're focused on Google Sheets (full feature set) and Excel (streamlined version), with some major updates coming Q1 2026 like autonomous automation via Chrome...

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