zohaib.azharQ: Paid Account Login Issue - Email Not Recognized
Hi, I’m a paid customer locked out of my account. I was using it this morning, but now it says "Incorrect Login Details." When I try to reset my password, it says my email doesn't exist. Can you please verify my account status and fix this login error? I have my payment receipt ready if needed. Thanks! I emails also your team
Stanley_SmatLeads
Feb 8, 2026A: Hello Zohaib,
I believe this has been resolved by our support team.
Verified purchaser
I tried again with but your system again saying no email exists, but I use to login with same email in the morning. I am sure there is an issue
I look to have some solution for this ASAP
Verified purchaser
Until now, nothing has been resolved, as you can see in this link: https://prnt.sc/XI3HFOmjOc1
_.
Even the Forgot Password option is not recognizing my email, and I am unable to log in at all.
Please let me know what the immediate solution is, as the service is currently unusable from my side.
Verified purchaser
Same issue here.
Hello Zohaib,
I am surprised to read this because on the support ticket where we attended to you, we noticed that you were still using the version 1.0 (even though we previously sent an email broadcast and made announcement on our Appsumo deal page about the version 2.0) and when i gave you the url of the version 2.0, you confirmed that you have logged in and the issue resolved.