asakhaiasakhaiPLUS
Feb 11, 2026
Q: Same issue. Tier 5 Account is not recognized.
My account appears to be deactivated. I had a Tier 5 account. I still have your welcome/onboarding email. When I try reseting the password, I don't even get an email.
Founder Team
Stanley_SmatLeads
Feb 11, 2026A: Hello Asakhai,
Sorry about your experience but it seems you are still using the version 1.0. Please, visit the login page of the version 2.0 via app.smatleads.io.
And then reset your password.
If you have any other question, please, contact our support.
Thank you!
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