115120921083179172032Q: Reply from support?
Hi! I recently purchased Tabby and I sent an email to support about setup and asking for guidance and I have not heard back. What is the expected response from Tabby support?
Best,
Andrea
ahadthecpa
Feb 26, 2026A: It’s highly unlikely that we missed your email, but please check your sent folder and forward it to us again. I will personally reply within 24 hours.
Since you are a new user, if you would like a formal onboarding session, you can use the link below to book an introductory meeting. I will personally help guide you through the features and show you how to get the most out of Tabby : https://cal.com/ahad-ali-obxsxb/feedback
Verified purchaser
I ahadthecpa, I received a response yesterday, thank you. I still have some questions so I will gladly take you up on the formal onboarding. I have signed up Tuesday. Thank you! I appreciate the support and looking forward to learning more about Tabby.