I am not a very technical person, so I initially faced several challenges configuring the Textlink app to send SMS messages. I exchanged a few emails with the support team, but we couldn’t get everything working until I requested a virtual meeting. During the session, the support team guided me step by step, and my system is now successfully integrated with Textlink SMS.

A few important points to note from my experience:

In my case, I had to include the SIM card ID for the setup to work, even though it was mentioned that this is not always required. If you are experiencing issues, it may be worth checking or including the SIM card ID.

For SMS to work, the phone must be connected to the internet. However, a great feature is that if messages are sent while the phone is offline, they are automatically delivered once the device reconnects to the internet.

You need to purchase SMS credits directly from your mobile network provider before you can start sending messages.

Overall, the experience was frustrating at first, but after receiving proper support, I am very happy with the purchase and the system now works as expected.