nacholeQ: Can I use Utobo for Multiple Brands?
Hello, I'm considering Tier 2 for multiple businesses and have a few questions:
1. Can I use Utobo for multiple brands, and if so, can each brand have separate domains, inboxes, contact lists, campaigns, and unsubscribe preferences?
2. Does the unified inbox handle all incoming emails or only campaign replies?
3. Can I send newsletters, product updates, and promotions for each brand?
4. Are the 100 monthly B2B leads included for life and filterable by industry/location? Are automated follow-ups included for cold email?
5. Can positive replies trigger webhooks to my CRM?
Essentially, can Tier 2 handle multi-brand marketing, customer communications, and cold outreach in one place?
Thanks for taking the time to respond!
Raj_utobo
Oct 29, 2026A: Hey Nachole, Great questions — here’s how Tier 2 handles multi-brand:
1. Multiple brands. Yes. In one workspace you get up to 25 sending domains, 10 connected inboxes, and unlimited lists/segments — so each brand runs on its own domain(s), inbox, lists, and campaigns. Unsubscribes are per-brand: opting out of one brand only stops that brand’s domain, so your other brands keep reaching the contact. (Hard bounces and spam complaints still apply across the workspace — those protect your shared sending reputation.)
2. Unified inbox. A real shared inbox across your connected mailboxes — replies to your sequences/campaigns and direct emails, grouped into threads, not just campaign replies. And when you connect a mailbox you choose what gets pulled in: recent history, or only emails from today forward — so a real inbox with older, sensitive mail stays private; nothing from before you connect is imported.
3. Newsletters, updates, promotions. Yes, all three, per brand, each sent from that brand’s domain. Tier 2 includes 10,000 sends/month, shared across the workspace.
4. B2B leads + cold outreach. Yes — Lead Finder searches B2B leads filtered by industry and location, with monthly lead credits included on your lifetime plan, and automated cold follow-ups run through sequences plus built-in mailbox warm-up.
5. Replies → CRM. Yes — an incoming reply can fire a webhook to your CRM in real time. It triggers on any reply; “positive-only” filtering happens on your CRM side (we don’t score sentiment).
So yes — Tier 2 runs multi-brand marketing, customer conversations, and cold outreach in one place, with separate domains, inboxes, lists and unsubscribes per brand, and you control how much inbox history comes in when you connect.