A phenomenal experience so far, with a couple of UX suggestions
My experience with Utobo Email has been phenomenal so far. Coming from a product design and development background, I appreciate the straightforward interface and the convenience of bringing marketing and transactional email into one platform. The overall user experience has left a positive impression, and I intend to keep using it.
I have two suggestions that would make the experience even better:
Passkey support: Two-factor authentication is already available, which I appreciate. I would love the option to sign in with a passkey—it’s my preferred login method for convenience and security.
A guided onboarding tour: A short, optional walkthrough on the first login would help new users discover the available tools and understand where to start. Step-by-step guidance through the main options would make the initial experience more welcoming.
I test transactional email thoroughly in my own workflows, particularly delivery reliability and timing; to my surprise, it's perfect.
Overall, I’m happy with my purchase and look forward to continuing with Utobo.
Raj_utobo
Oct 31, 2026Hey Abdullah— thank you so much for this 🙏 Means a lot coming from someone who actually builds products.
Really happy the transactional side held up when you put it through your own testing. Deliverability is the thing we care about more than anything here, so that one made me smile.
And both your suggestions are great. Passkeys — yes, I want this too, it’s going on the list right next to the 2FA that’s already there. The onboarding walkthrough — totally agree, there’s a setup flow today but it can be a lot friendlier on first login, so we’re working on that.
Thanks again for taking the time to write all this out. Lots more coming, and really glad to have you with us.