5.0
Taco ratings
'Customers are all about Zipchat AI, praising its ability to handle multilingual conversations seamlessly, quick and easy setup process, and natural-sounding responses. There are a few hiccups like the need for more flexibility in persona and core system prompts, but they're just small bumps on the road. Weighing the raves against the occasional grumbles, Zipchat AI is hitting the mark and is a solid buy for those in need of an AI agent for 24/7 pre- and post-sales conversations. Plus, with a 60-day money-back guarantee, it's definitely worth giving it a try.'
AI-powered summary of customer reviews
Verified purchaser
Great tool with excellent support
The support team is very responsive and helpful. I reported an issue regarding Japanese input, and they fixed it very quickly. The tool works perfectly now. I am very satisfied with their service.
It would be amazing if they could add support for LINE messages in the future!
Anel.ZipchatAI
Feb 27, 2026Thank you so much for your kind words and for taking the time to share your experience. We truly strive to provide fast, reliable, and thoughtful support, so it means a lot to hear that you had a smooth experience and that the Japanese input issue was resolved quickly. We also really appreciate your suggestion about adding LINE message support. Feedback and feature requests like yours are...
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Verified purchaser
I like it but...
Great product. I wish we can have more flexibility with the personna, core system prompt and couple other details but overall great product.
Luca_ZipchatAI
Feb 27, 2026Thanks a lot for your feedback. It would be great if you could send our support what ideas you have in mind to improve the product further.
Thanks and welcome to Zipchat!
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Verified purchaser
Most boring review.
I do not enjoy writing reviews but this a great product. 5 out of 5. Congrats.
Luca_ZipchatAI
Feb 26, 2026Thank you very much! Really appreciate it🙏
Working hard to make it even better
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Verified purchaser
I believe that ZipChat may become an LTD Unicorn
If you are on the line about purchasing ZipChat, do yourself this favour:
Visit their website and use the agent to enquire about the product or the AppSumo deal in any language. I tested 3 of our local official languages (English, Afrikaans and Zulu) and the quality of the interactions simply blew me away!
The agent is well trained and (for the first time ever!) I did not experience a smidgen of the usual frustration of dealing with AI agents. The agent provided useful, knowledgable answers to every question I had and, when it reached it a point where it could not answer my question, smoothly handed the ticket over to human support.
The quality of Ruslan's tutorial videos are great and the current feature set is mind blowing! Having an AI agent follow up with a potential or actual customer with full context of their website actions/interactions? Absolutely amazing!
My ONLY quibble is that it seems to be slightly skewed towards Shopify at the moment although almost all features are available for Woocommerce too. If they implement all features for both platforms I see this becoming one of my best AppSumo purchases ever.
If you own an e-commerce store, I highly recommend that you BUY THIS NOW! You will most definitely regret losing out on this deal.
Luca_ZipchatAI
Feb 26, 2026Wow, this genuinely made our day. Thank you so much! 🙏
Testing in English, Afrikaans AND Zulu is the kind of real-world stress test we love to hear about, and the fact that it held up across all three says a lot about the underlying AI quality we've worked hard to build.
You also nailed the vision perfectly: an agent that handles the conversation intelligently, knows when to step back and hand...
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Verified purchaser
After Trying Them All, This AI Chatbot Finally Delivered
Tried several ai chatbots for my website which is a productivized service. All of them pretty bad, regardless of the training I did. This one worked almost immediately with very little training. Must say that for a lifetime deal it’s pretty cool. Excited to see where they are heading.
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