dcmano89Q: Currently Im unable to write @ (the at symbol) while im recording a video
Hey there, I’m not sure if this is a recent bug or something specific to my setup (both of my computers use a PT‑PT keyboard).
When I’m recording a video, my Alt key stops responding while ScreenToVideo is recording. This means I can’t record logins where I need to type an email address or other characters that require Alt+numbered key.
Can you help with this? Thanks.
atatomir
Apr 16, 2026A: Hey,
The app only intercepts the hotkeys that are defined in the “Hotkeys” tab from either Screen Recorder Quick Setup or Video Recorder Quick Setup, depending on whether you're using Record & Edit or Quick Record.
In general, these are usually combinations like CTRL or CTRL + ALT (mainly for things like drawing tools).
Other keys shouldn’t be affected during recording, so it’s worth checking what hotkeys you currently have set up. There might be a conflict there, especially considering your keyboard layout.
If you’re still experiencing issues, please send us an email at [email protected]
with more details so we can take a closer look.