NextStep Questions

Showing 1 - 5 of 54 questions
Jack.SJack.S
Jack.SPLUS
Apr 17, 2026
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Q: When did you start building this❓

When was the first release of NextStep?

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thomas.anthonythomas.anthony
thomas.anthonyPLUS
Apr 17, 2026
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Q: Software Clarification Questions

Hello Support Team,

1.) Can we use your software as a service for our clients or just for own business?

2.) If we can use your software for our clients, how are clients managed within your software?

3.) Can creator & manager be deleted and replaced as needed?

4.) What happen to the process that was created by the creator or manager that was deleted?

5.).Can addition creator & manager seats be...

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Jack.SJack.S
Jack.SPLUS
Apr 17, 2026
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Q: Error Loading Process …

When I'm not logged in and click on a scheduled reminder link in mail, a rather unattractive message appears:

Error Loading Process
Failed to load process instance data
🤔

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SumoLing77SumoLing77
SumoLing77PLUS
Apr 17, 2026
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Q: No support for Custom Domain

Hi, just bought Tier 2 and wanted to set it up.

I've "Custom Subdomain" (yourcompany.getnextstep.io) AND "Custom Domain" (nextstep.yourcompany.com). But there's absolutely NO info how to integrate via "Custom Domain". Help search for CNAME delivers ZERO hits and the help page just handles "Custom Subdomain" and completely ignores "Custom Domain": https://help.getnextstep.io/team-management/branding-and-subdomain

So HOW can I setup a "Custom Domain" with NextStep? 🙏🙏

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kylejw84kylejw84
kylejw84PLUS
Apr 16, 2026
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Q: Workspaces?

So with the highest tier could I use this for different companies and keep information separate between them?

Founder Team
Ryan_Walker

Ryan_Walker

Apr 16, 2026

A: Hey there, at this stage we don't support workspaces, you will need to get a license per company.

We are rolling out folders and more team permissions later this month so you can control who can see/edit/create/run processes. But it won't be exactly like workspaces

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