4.4
Taco ratings
Customers are all about Support Board, praising its powerful automation, responsive support, and comprehensive features. The platform's ability to handle multiple channels, including TidyCal, WhatsApp, Instagram, Google, Email, and Ticket, has garnered positive feedback. While some users find the initial setup and interface slightly challenging, the overall consensus is positive. There are a few hiccups like the slight learning curve and the need for clearer documentation, just small bumps on the road. Weighing the raves against the occasional grumbles, Support Board is hitting the mark and is a solid buy for those in need of a comprehensive live chat and chatbot solution. Plus, with a 60-day money-back guarantee, it's worth giving Support Board a try.
Verified purchaser
Amazing integration capability once you get set up
I bought the 4 code package for $276 a few months ago and thoroughly satisfied with it.
My biggest tip is to train the AI model by feeding it your xml maps (eg. pages xml and products xml). That single thing improved the quality of the AI responses for me, massively.
Great integrations. One of the few I've seen that incorporates WeChat.
Support has always gotten back to me, even on non-simple questions.
Schiocco
Feb 26, 2026Thank you!
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Verified purchaser
Always supportive!
Support Board is the most powerful and easy to use chat system I have ever seen. Sometimes I need help and I get help really quickly. I’m happy to use support board for all of my apps!!
Schiocco
Feb 5, 2026Thank you!
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Verified purchaser
I've been using this plugin for over two years now!
I've been using this plugin for over two years now!
And it's great, really great! One of the best on the market!
I highly recommend it!
Schiocco
Feb 4, 2026Thank you!
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Verified purchaser
A total game-changer for my customer service
Support Board has completely transformed how we handle customers. The automation is incredible, especially the TidyCal and Shopify integrations. It feels like I’ve hired 10 extra employees for a fraction of the cost. The team behind this is clearly dedicated to quality—it's fast, the UI is clean, and the AI features are way ahead of the competition. Honestly, at this price point, it feels like a steal. 5 Tacos all the way!
Schiocco
Jan 8, 2026Thank you!
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Verified purchaser
An absolute game-changer for customer support!
When I first started using Support Board, I honestly didn’t expect it to make such a big difference. From the moment it was installed, it felt like I suddenly had a full support team in place — without the ongoing monthly costs. Support Board brings together AI chatbots, live chat, tickets, and integrations like WhatsApp and Instagram in one powerful, well-designed platform.
What really stands out, though, is the support behind the product. Every question I had was answered quickly and clearly, and even with more complex setups, the team took the time to think along and help properly. It never feels like you’re left on your own. You’re not just buying software — you’re getting real people who genuinely care.
The AI chatbot itself is surprisingly smart. You can train it using your own content or website information, and it quickly starts handling common questions on its own. This has saved us an incredible amount of time, especially during busy periods. It’s a perfect solution for small businesses and growing teams.
Schiocco
Jan 6, 2026Thank you!
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