A: Yes, Support Genix works like a shared inbox. You can receive tickets from multiple forms across various domains and manage all customer queries centrally from a single dashboard.

With the Email-to-Ticket feature, emails sent to different email addresses can automatically be converted into tickets and handled from one unified inbox. This allows your team to manage all conversations in one place without switching between systems.

Additionally, the AI chatbot can be embedded on multiple websites, and you can enable ticket creation directly within the chatbot. This allows users to create support tickets straight from the chat window.

Overall, you can manage support from multiple domains, forms, and email addresses in one unified system.

For any further assistance or help with setup, please feel free to contact us here: https://supportgenix.com/contact/