TransferChain Pass Reviews

I want to love TransferChain Pass. The blockchain-based security and zero-knowledge encryption are top-tier and exactly what I’m looking for in a secure vault. However, there is a massive elephant in the room: Mobile usability is non-existent.

It has been over a year since a mobile solution was announced/teased, and yet we are still waiting. Currently:

The Web Interface is NOT responsive: Attempting to access the vault via a mobile browser is nearly impossible. The UI doesn't scale, making it useless when you're away from a desk.

No Mobile App: For a password manager, mobile access isn't a "bonus feature"—it is a core requirement. We need our passwords on the go for apps, mobile banking, and travel.

Broken Promises: The team mentioned mobile updates long ago, but the roadmap seems to have stalled in favor of other features.

The interface is "basic" enough that it could work well, but until the team makes the web version responsive or releases the dedicated app, this remains a desktop-only tool. In a mobile-first world, this is a deal-breaker for daily use.

Message to the Dev Team: Please, stop adding secondary features and focus on the core experience. A password manager you can't use on your phone is like a car without wheels. We need a concrete release date for the mobile app and an immediate CSS fix for mobile browser responsiveness.

Hi TransferChain Team,

After the team responded to my initial review with detailed clarifications, I wanted to update my assessment fairly. They’ve cleared up several points I misunderstood, and I genuinely appreciate their transparency and willingness to engage.

Security & Certifications:
The team clarified that their controls align with SOC 2 Trust Service Criteria and they run annual third-party penetration testing. That’s solid foundational work. Formal SOC 2 Type 2 certification is in progress, which is the natural next step. Combined with ISO 27001, they’re clearly taking security seriously and building the right way.

GDPR & Privacy:
They do have a DPA in their Services Agreement and procedures for data subject requests. EU storage is default with configurable options. I should have reviewed their Services Agreement more carefully—that’s fair. I’d just suggest making these compliance details more prominent so customers find them easily.

Features – In Active Development:
The team is actively building some important capabilities:
∙ Mobile apps: In active testing now, launching soon. This is coming and it’s good to see movement here.
∙ Browser extensions: Expanding to Safari and Firefox later this year. Coverage is growing.
∙ 2FA/TOTP for users: Rolling out alongside their mnemonic protection. They’re thinking through how to do this in a way that fits their zero-knowledge architecture.
∙ Team collaboration: Major Collections redesign in progress. They’re investing in making sharing and permissions work better.
∙ Breach detection: Working on client-side approach so it fits their architecture. This is thoughtful engineering.
∙ UI/UX: Still evolving. There’s room for polish on the extension interface, but that’s normal for a platform still building out features.

Real Assessment:
You’re building something with genuine security and privacy foundations. Your team clearly cares about getting this right, and your commitment to transparency shows that. You’re not trying to cut corners—you’re investing in doing things properly.

You’re in active development, which means some features are coming soon rather than available today. That’s honest context for anyone evaluating whether to adopt now or wait a few months. If you need everything fully built out today, you might want to revisit in 6 months when mobile apps are live and more features are shipped. But if you’re looking for a privacy-first approach and can work with an evolving platform, there’s real value here.

I appreciate you taking user feedback seriously and engaging directly. That kind of responsiveness makes a real difference. Keep pushing forward on the roadmap—you’re heading in the right direction.

With kind regards,
Michael

Ps. Is it possible to automatically enable the 5gb of storage for free drive users that are now early adopters. It’s now not visible on the dashboard. Might want to take a deep dive.

PPS.since Switzerland is changing its privacy rules are you considering outsourcing to DE or elsewhere

PPPS. Maybe it’s best to market the tool as a tool without AI, seeing that proton now has their “dirty”

The best product of its kind! Even if, for security reasons, it seems a bit elaborate to set up at first glance, TransferChain is very easy to use, and the thought behind the security of this program is unparalleled. I have never felt confident storing sensitive data online before, but now I enjoy both convenience and peace of mind.

Good Password Vault

After installing TransferChain-Pass, team members are still encountering Chrome's auto-save password prompts, which disrupts workflow and negates TransferChain-Pass's purpose. This is a critical issue. Support acknowledged the problem and promised a major update by the end of the month, but the refund window closes sooner. Therefore, continuing to use the software is not feasible. Additionally, the UI/UX has a steep learning curve and is somewhat confusing.