Utobo Email Questions

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MakkMakk
MakkPLUS
Oct 30, 2026
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Q: Thanks for clarifying my earlier questions. I have just three follow-up questions:

1. Additional Email Pricing: If I exceed the 25,000 emails/month limit, what would be the estimated monthly cost for additional sending capacity of 25,000, 50,000, or 100,000 emails? Will AppSumo LTD customers receive any special pricing for additional email volume?

2. Automatic Retry Details: For temporary email delivery failures, how many automatic retry attempts does Utobo make, and what is...

Founder Team
Raj_utobo

Raj_utobo

Oct 30, 2026

A: Hey! You are welcome. Thanks for asking additional questions.

Additional email: beyond your 25,000/month, extra sending is normally ~$0.90 per 1,000. As an AppSumo customer you get 40% off — about $0.54 per 1,000:

+25k ≈ $13.50/mo
+50k ≈ $27/mo
+100k ≈ $54/mo

Retries: temporary failures are retried automatically by our sending infrastructure — it backs off over several hours until it...

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40f02d5deb9e44d8b6ecb397d91c5605
Oct 29, 2026
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Q: Suppressions unsunscribe blocked list

I can't see a way to import my blocked/unsubscribe list from Lemlist in scv or copy/paste.

I can see I can add them manually 1 by 1 but that will take forever.

If I can't do that, then I can't continue with Utobo Email, as I don't want to contact those who have stated they don't want to be contacted again.

Founder Team
Raj_utobo

Raj_utobo

Oct 29, 2026

A: Hey! Good afternoon.

Great news — we just shipped exactly this. You can now bulk-import your suppression list instead of adding addresses one by one.

Here’s how: open your Suppressions page and click Import, then paste the emails (any format) or upload your CSV. We’ll clean and de-duplicate them automatically, and everyone on the list is added as an opt-out so they’re never contacted.

So...

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nacholenachole
nacholePLUS
Oct 29, 2026
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Q: Can I use Utobo for Multiple Brands?

Hello, I'm considering Tier 2 for multiple businesses and have a few questions:

1. Can I use Utobo for multiple brands, and if so, can each brand have separate domains, inboxes, contact lists, campaigns, and unsubscribe preferences?
2. Does the unified inbox handle all incoming emails or only campaign replies?
3. Can I send newsletters, product updates, and promotions for each brand?
4. Are the...

Founder Team
Raj_utobo

Raj_utobo

Oct 29, 2026

A: Hey Nachole, Great questions — here’s how Tier 2 handles multi-brand:

1. Multiple brands. Yes. In one workspace you get up to 25 sending domains, 10 connected inboxes, and unlimited lists/segments — so each brand runs on its own domain(s), inbox, lists, and campaigns. Unsubscribes are per-brand: opting out of one brand only stops that brand’s domain, so your other brands keep reaching the...

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prostprost
prostPLUS
Oct 28, 2026
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Q: (Manual) Stacking for Tier3?

Hi! Quick question: Is it possible to purchase two Tier 3 licenses and have your team manually stack them into a single account?

I know AppSumo doesn't officially support stacking for this deal, but I've seen other founders offer manual stacking.

Basically, I'd like to have double the Tier 3 limits under one account (50,000 emails/month, 50,000 contacts, etc.).

Would that be possible? Thanks!

Founder Team
Raj_utobo

Raj_utobo

Oct 29, 2026

A: Hi Prost,

Thanks so much — and for being one of our early supporters! 🙏

To keep things fair for everyone, we’re not allowing stacking on this deal right now.

If you think you’ll outgrow Tier 3, feel free to reach out at hello@utobo.com — tell us a bit about your use case and we’ll suggest the plan that fits best.

Thanks again for being on board!

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ZevsMaticZevsMatic
ZevsMaticPLUS
Oct 28, 2026
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Q: Draper AI privacy, GDPR, own AI agents and automatic subscriber welcome sequences?

Hi Raj, I reviewed §5.2 of your Terms and the privacy/AI policies before enabling Draper. It seems to access workspace-wide lists, campaigns and metrics, with data sent to external AI providers.

Could you clarify:

Can access be restricted to selected lists/campaigns? Which providers/regions process personal data, how long is it retained, and is it deleted when Draper is disabled?

Is EU-only...

Founder Team
Raj_utobo

Raj_utobo

Oct 29, 2026

A: Hey ZevsMatic, I’m so glad you’re interested in using Draper — we love it here at utobo. And thanks for your patience; I’ve been swamped with queries and back-to-back meetings and couldn’t get to this sooner.

Quick context first: Draper isn’t part of the AppSumo deal — it’s a separate feature. The advice version is free for everyone: Draper analyses your workspace and gives recommendations in...

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