BrandJet Reviews

Brandjet is a tool that, if it delivers on all its promises, I believe has the potential to dominate the market. My main reason for giving them such a low score is that I feel they’re trying to do too much and are promising many features that have already been launched, but I think that by trying to do so much, everything falls apart. I’ve already mentioned this to the CEO, and he’s been receptive to my criticism, but after nearly two weeks of the campaign, I can’t (yet) trust BradJet for my projects

During these nearly two weeks, I’ve been more of a beta tester than a customer. My main issues have been:

- In my email campaign, I’ve consistently encountered errors related to my email limits. One day I send 10 emails, another day none, and another day I send 15 in 10 minutes—it’s not working well.
- The variables for the emails—such basic functions—fail. I’ve lost opportunities with leads where the subject lines displayed the text of the variable instead of the variable itself. Yes, emails with “Hello, |name|.”
- There’s no proactivity or follow-up. I feel like if I don’t file the reports, the errors aren’t getting fixed. Maybe there’s a lot of work going on behind the scenes, but it feels like I’ve just been a beta tester, and if I don’t report those errors, they don’t get addressed.
- I've been told that the issues with my campaign were due to the migration to a larger infrastructure, but the solution for my campaign is to migrate it to a new fresh one. I don't think that's the ideal solution, and although I've been willing to make that migration, support still hasn't figured out how to do it without my prospects losing their current progress/step.

What I have to say about BrandJet is that, despite everything, at least there’s someone behind the scenes who’s always responding and helping out—I don’t feel alone in that regard, and the CEO has been very kind. Unfortunately, however, there are still a lot of errors, even when using such basic features for cold email campaigns.

I’m more than willing to change my review, but giving it a higher score would be lying about my personal experience. Once all the issues I’ve encountered are resolved and my campaign is working 100% properly, I’ll update it. BrandJet has a lot of potential, and I’m confident it will improve.

The concept of brandjet is great. The platform is a little sluggish but the features do work. Sadly support responses got worse overtime with false promises about updates and features. I no longer trust they will deliver long term.

Absolutely satisfied. It seems too good to be true, and of course, it must evolve during these crazy times of AI.

In short, if it stays on the market for four years and they respect the early adopters in the meantime, it will have been a great purchase. If not, we’ll have been foolish once again.

I’ve tried a lot of tools, and most of them I stop using after a few days. BrandJet is one I actually kept using.
What I like is how simple it feels. You don’t need to sit and learn it for hours. You can set things up quickly and start working right away.

It helped me a lot with:

finding new leads without doing everything manually
reaching out to people from one place (LinkedIn, email, etc.)
keeping track of brand mentions and opportunities
getting a clear idea of what’s working and what’s not

The biggest thing for me is time. I can do in one place what I used to do with multiple tools. That alone makes it worth it.

If you run an agency or handle clients, this makes your work easier and more organized.

Also, respect to the founder for building something practical that people can actually use.

Glad I picked this up.

At first glance it looks ok. There were some weird bugs that popped up when doing my initial onboarding. But it went through. Submitted a support request 4 days ago. Might hang on to it to see if support and features improve but for now I'm pretty dissapointed to see zero support being provided.