I was wondering how its work past the 20 account / 30k active account limit if i work as an agency reselling this service. Do I need to applied for Agency Partner Programs and move clients who past those limit to that instead ?
Or do we have any monthly upgrade to get more than current limit the max plan given us.
Thank you
Founder Team
kshitij_inro
Oct 31, 2026
A: Hi, great question!
First, a quick clarification: on Tier 5 the 30,000 contact activations are per Instagram account and pooled, so you get 600,000 a month shared across all 20 accounts. That’s a lot of room for an agency.
If you need to go beyond that, you have a few options:
Add extra Instagram accounts outside the deal, from $15/month per account. Buy another lifetime deal and we’ll merge...
Q: How exactly do the contacts and AI credits work?
With only 1 instragram account - how do the contacts work. Is a contact someone that likes, shares or comments? Is the AI credit when I trigger a response contacts/comments each month and the AI credits would be the replies? The AI credits/replies are for each triggered response, if I have multiple links or responses to a single comment/Lead ? Is that one AI credit or a credit for each response...
Founder Team
kshitij_inro
Oct 31, 2026
A: Hi, happy to explain!
There are two kinds of contacts in Inrō.
1. Available Contacts - Anyone who engages with your Instagram is added to your Inrō CRM automatically through the Meta API. That includes sending you a DM, commenting on a post, replying to a story, mentioning you, or engaging with your ad. Just viewing or liking a post doesn’t add someone. You can store as many contacts as you...
Q: How does payment work? Can I connect my existing Stripe account, and are there extra fees?
Hi team, could you clarify how payments work in Inrō?
1. Do I need to create a separate Stripe account, or can I connect my existing Stripe account? 2. What about fees? Does Inrō charge anything extra (a transaction fee or percentage) on top of Stripe's standard fees when payments go through the Stripe connection? 3. I already have an Inrō account from an earlier purchase. Can I upgrade that existing account through this AppSumo deal?
Thanks!
Founder Team
Etienne_Inrō
Oct 30, 2026
A: Hi, If you already have a Stripe account you can connect it via Profile > Integrations > Stripe (API keys) and no fees (outside of Stripe fees) will apply. If you already have an Inrō account, reach out to support so we can identify what is the account you wish to migrate to AppSumo and we'll tell if and how it can be done.
I loved the vertical video introduction! Watching your video, you mentioned that using IG, every interaction or message could be a client. So question... since you had to apply to Meta to get access to the IG firehose for your platform, and we often use Facebook page, and IG as primary channels of client interaction, and maybe threads as a tertiary or last tier of interaction, having a tool such...
Founder Team
Etienne_Inrō
Oct 30, 2026
A: At the moment, we're solely focused on Instagram. Each Meta platform has its own APIs, which require separate integrations and approvals. Beyond that, every social network has its own specificities, behaviours, and language.
Our goal is to build the best possible tool for Instagram, with an AI voice that feels natural and native to the platform rather than taking a one-size-fits-all...
Tiktok as a next step would be great, and I hope Facebook pages would also seem logical, since they all have the same kind of dms/comment workflows, and not to mention story @ mentions as well...
Question - any thoguhts about a manchat app alternative for Inro? https://apps.apple.com/us/app/manychat/id1460129210
The website is already fully responsive and works well on mobile but yes an Inrō mobile app available on apple and android stores is in the roadmap for the next quarter.
Q: Long-term sustainability, multilingual AI setup (JP/PT), per-account caps, and quota exhaustion
Hi Inrō team! I’d love to clarify 6 points:
Sustainability & V2: How do you sustain high monthly allowances long-term, and are LTD buyers guaranteed all future versions (e.g. V2) with no extra fees?
Languages (JP/PT/EN/ES): Can we set a default starting language per account, or must the Knowledge Base be fed in each target language?
Native AI Credits: Is it strictly 1 credit = 1 reply...
Founder Team
Etienne_Inrō
Oct 30, 2026
A: Sustainability & V2: We developed our own models and RAG architecture to optimize LLM queries, reasoning, response times, and operating costs. We recently migrated to more powerful models without increasing our costs. Our LTD tiers have been carefully modelled around expected usage patterns to ensure they remain economically sustainable and approximately break-even for us. As for future...
Q: Agency Limit question
I was wondering how its work past the 20 account / 30k active account limit if i work as an agency reselling this service. Do I need to applied for Agency Partner Programs and move clients who past those limit to that instead ?
Or do we have any monthly upgrade to get more than current limit the max plan given us.
Thank you
kshitij_inro
Oct 31, 2026A: Hi, great question!
First, a quick clarification: on Tier 5 the 30,000 contact activations are per Instagram account and pooled, so you get 600,000 a month shared across all 20 accounts. That’s a lot of room for an agency.
If you need to go beyond that, you have a few options:
Add extra Instagram accounts outside the deal, from $15/month per account.
Buy another lifetime deal and we’ll merge...
Share Inrō
Q: How exactly do the contacts and AI credits work?
With only 1 instragram account - how do the contacts work.
Is a contact someone that likes, shares or comments?
Is the AI credit when I trigger a response contacts/comments each month and the AI credits would be the replies?
The AI credits/replies are for each triggered response, if I have multiple links or responses to a single comment/Lead ? Is that one AI credit or a credit for each response...
kshitij_inro
Oct 31, 2026A: Hi, happy to explain!
There are two kinds of contacts in Inrō.
1. Available Contacts - Anyone who engages with your Instagram is added to your Inrō CRM automatically through the Meta API. That includes sending you a DM, commenting on a post, replying to a story, mentioning you, or engaging with your ad. Just viewing or liking a post doesn’t add someone. You can store as many contacts as you...
Share Inrō
Q: How does payment work? Can I connect my existing Stripe account, and are there extra fees?
Hi team, could you clarify how payments work in Inrō?
1. Do I need to create a separate Stripe account, or can I connect my existing Stripe account?
2. What about fees? Does Inrō charge anything extra (a transaction fee or percentage) on top of Stripe's standard fees when payments go through the Stripe connection?
3. I already have an Inrō account from an earlier purchase. Can I upgrade that existing account through this AppSumo deal?
Thanks!
Etienne_Inrō
Oct 30, 2026A: Hi,
If you already have a Stripe account you can connect it via Profile > Integrations > Stripe (API keys) and no fees (outside of Stripe fees) will apply.
If you already have an Inrō account, reach out to support so we can identify what is the account you wish to migrate to AppSumo and we'll tell if and how it can be done.
Share Inrō
Q: Hi Etienne! Hi Pierre!
I loved the vertical video introduction! Watching your video, you mentioned that using IG, every interaction or message could be a client. So question... since you had to apply to Meta to get access to the IG firehose for your platform, and we often use Facebook page, and IG as primary channels of client interaction, and maybe threads as a tertiary or last tier of interaction, having a tool such...
Etienne_Inrō
Oct 30, 2026A: At the moment, we're solely focused on Instagram. Each Meta platform has its own APIs, which require separate integrations and approvals. Beyond that, every social network has its own specificities, behaviours, and language.
Our goal is to build the best possible tool for Instagram, with an AI voice that feels natural and native to the platform rather than taking a one-size-fits-all...
Share Inrō
Tiktok as a next step would be great, and I hope Facebook pages would also seem logical, since they all have the same kind of dms/comment workflows, and not to mention story @ mentions as well...
Question - any thoguhts about a manchat app alternative for Inro? https://apps.apple.com/us/app/manychat/id1460129210
The website is already fully responsive and works well on mobile but yes an Inrō mobile app available on apple and android stores is in the roadmap for the next quarter.
Q: Long-term sustainability, multilingual AI setup (JP/PT), per-account caps, and quota exhaustion
Hi Inrō team! I’d love to clarify 6 points:
Sustainability & V2: How do you sustain high monthly allowances long-term, and are LTD buyers guaranteed all future versions (e.g. V2) with no extra fees?
Languages (JP/PT/EN/ES): Can we set a default starting language per account, or must the Knowledge Base be fed in each target language?
Native AI Credits: Is it strictly 1 credit = 1 reply...
Etienne_Inrō
Oct 30, 2026A: Sustainability & V2:
We developed our own models and RAG architecture to optimize LLM queries, reasoning, response times, and operating costs. We recently migrated to more powerful models without increasing our costs.
Our LTD tiers have been carefully modelled around expected usage patterns to ensure they remain economically sustainable and approximately break-even for us.
As for future...
Share Inrō